Privacy Policy.

Introduction

At PlaceHi Solutions, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (solutions.placehi.com) or engage with our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

• Personal Data: We may collect personally identifiable information, such as your name, email address, telephone number, and company details when you voluntarily provide them to us through contact forms, onboarding processes, or direct communication.
• Derivative Data: Our servers automatically collect information when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
• Financial Data: For services requiring payment, we may collect data related to your payment method (e.g. valid credit card number, card brand, expiration date). However, we only store very limited, if any, financial information that we collect. All payment processing is securely handled by our third-party payment processors (e.g., Razorpay, Stripe).

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Create and manage your account and project onboarding.
• Deliver targeted marketing, service updates, and promotional offers based on your preferences.
• Email you regarding your account, order, or project status.
• Fulfill and manage purchases, orders, payments, and other transactions related to the site and our services.
• Increase the efficiency and operation of the site and our services.
• Monitor and analyze usage and trends to improve your experience with the site.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• CA/CS Partners: For clients utilizing our Company Documentation services, necessary information will be shared securely with our registered Chartered Accountant (CA) and Company Secretary (CS) partners to facilitate legal and tax filings.

We do not sell, rent, or trade your personal information to third parties.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. Client login credentials, API keys, and sensitive business data shared with us during a project are stored securely and encrypted where appropriate. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

PlaceHi Solutions
4th Floor, D L Infiniti, Don Bosco More
Sevoke Rd, Ward 43, Siliguri, West Bengal 734001
Email: hello@placehi.com
Phone: +91 7510054837